Automatic Televoice Banking System (ATBS) answers all inquiries such as Balance, Recent Transactions, Requisition for Cheque Book and Pass-sheet etc. The System functions as a round-the-clock teller on your front desk answering the inquiries and presenting voice information to the customer by means of self-assigned identification number protection features. When a customer dials the Automatic Televoice Banking System number, the system greets the customer and then prompts the customer to key in the account number from his telephone set. If the account number keyed in is valid, the system then asks for account type and identification number. After acceptance it proceeds to the options menu, and the customer can select the service desired.   • All information is protected by personal identification number   code. • Announces latest balance. • Announces latest transactions along with Credit and Debit   details. • Registers requests for Cheque-Book and Pass-sheet. • Record your complaints and suggestions. • Fax-on-Demand service; information can be passed on to a fax   machine when requested. • The customer can change his identification number at any time. • System can be accessed by a customer from anywhere in the   world at any time. • MULTI-CHANNEL SYSTEM - ATBS can start with 2 channels   and gradually expand up to 8 channels modularly. • ON-LINE DATA RETRIEVAL - In addition to offering daily data   announcements, real time ON-LINE data retrieval is also   provided whenever the system can be networked with the main   computer system (or network) of the computerized branch. • VOICE QUALITY - ATBS offers flutter free and crystal clear   quality of voice announcement. • FAX-ON-DEMAND-SERVICE - Account holders can call from   their fax machine and obtain a complete report of their account   statement on it with the same call. • INDIGENOUSLY DEVELOPED SYSTEM WITH LOCAL   SUPPORT - Both hardware and software are indigenously   developed and hence upgrades and support are readily available. • APPLICATION SOFTWARE FLEXIBILITY - Existing ATBS   systems can be upgraded to perform other more advanced or   divergent functions as a result of the simplicity and flexibility of   application software. • LINE CONNECTIVITY CUSTOMIZATION - The system can be   customized to any telephone exchange operating in India and to   varying tones and cadences prevailing for call progress status. • DIAL PULSE ACCEPTANCE (Optional) - ATBS can have pulse   to tone converter at lower cost.