VOICE MESSAGING SYSTEM

Bridging the Communication Gap effective communication is the key to successful business enterprise. Conventional phone systems are hard pressed today, servicing the ever growing needs and demands. As call volume mounts so do the problems for the callers, switch board operators and members of the organisation.

The Solution VOICEX, Voice Messaging System with Voice Mail and Auto Attendant. VOICEX is built around a Personal Computer and is attached to PABX. Voice messages are digitized, compressed and stored in the Hard Disk of the PC.

VOICEX Mail This facility of VOICEX enables the PABX to receive calls and store message on the computer in the absence of the extension owner. The messages are then replaced at the owner's convenience.

Auto Attendant- functions as a round the clock operator on the fron desk, answering calls, directing calls to selected extensions, transfering to Voice Mail and even screening calls.

• Message log-in : Voice messages can be left by anyone, in any Voice Mail
  Box, from anywhere, through a telephone.
• Message Retrieval:Voice message in a Voice Mail Box in the computer
  can be retrieved after logging in through any telephone
• Message Waiting Reminder:Ability to call a PBX extension number, a
  local number or even a long distance number in present time slots and
  inform the box owner if any message has been left for him.
• Message Transfer: Message received in a Voice Mail Box can be
  transferred by the owner to others on the Voice mail system along with any
  of his own messages.
• Message Delivery: Pre-recorded messages can be delivered to a
  telephone number at programmed time slots.
• Message Collect : This facility in addition to Message Delivery, also
  collectgs a reply message from the distant telephone.
• Message Broadcast: Common message/bulletins can be conveyed to a set
  of Vocie Mail Boxes in the System.
• Message Flagging : A message can be flagged as Casual or Urgent. This
  selects the time interval for re-dial of Message Waiting Reminder calls. In
  case of an urgent message, a search mode enables the system to search all
  numbers programmed by the box owner.
• Password Protection: Voice Mail Box of any user can be password
  protected. Message can be retrieved only after the right password
  protected. Message can be retrieved only after the right password is used. • Password can be changed by the owner remotely, from any telephone.
• Personal Greeting Message: This feature enable the recording of a
  standard greeting message in the owner's voice, which will be played to
  any caller.
• User Friendly Voice Prompts: At every stage, voice prompts are
  provided instructing the caller on the sequence of steps to be followed
• Works on any type of PBX/PABX.